The Shifting Dynamic Between Engagement and Well-Being
May 6, 2021 | By John Salustri
Occupant engagement and well-being used to be closely connected, but like many other aspects of commercial real estate, the COVID-19 pandemic has changed that. Gallup research reveals that occupant engagement rose through the depths of the pandemic, while its former partner, well-being, suffered. Stress, worry and isolation began contributing to a decline in a sense of well-being early in 2020, as an estimated 40 to 60 percent of the U.S. workforce worked from home. Now, with Mental Health Awareness Month kicking off and occupant re-entry beginning in markets across the country, employers and property professionals have an opportunity to double down on their efforts to prioritize health and well-being in the workplace.