Pandemic Lessons Learned—So Far
July 15, 2020 | By John Salustri
Mark Dukes, BOMA Fellow, CCIM, RPA, says he’s ready now for virtually anything: “Storms? Okay. Blackouts? Bring it on. Pandemics? Sure. We have a procedure for that.” The trials of social distancing, widespread quarantine and business interruption that continue to define many of our lives caught most of us unprepared. But, as Dukes, who is vice president of Asset Management for Physicians Realty Trust, indicates, the COVID-19 pandemic has added yet another capability to property managers’ arsenal of contingency plans. Lessons on preparedness have come out of this extended trial, lessons that extend far beyond the obvious, low-hanging fruit of stocking up on facial masks and hand sanitizers.