Foundations Curriculum

Module 1: Real Estate Administration

  • Roles and responsibilities of a property manager
  • Adding value to a real estate investment
  • Strategies for tenant satisfaction
  • Contracting with vendors and suppliers and managing supplier agreements
  • Property characteristics and leasing and marketing strategies
  • Managing risk and understanding commercial insurance coverages
  • Property Tour: The property management office

Module 2: The Well-Versed Real Estate Manager

  • Developing effective emergency and disaster preparedness plans and programs
  • Managing tenant improvements and capital projects
  • Budgeting, accounting, and business plan development
  • Models for recovering base rents and operating expenses
  • Due diligence process for buying and selling real estate
  • Understanding OSHA safety requirements
  • Understanding indoor air quality issues and EPA recommendations and requirements
  • Property Tour: Engineering office and non-office occupancies

Module 3: Building Operations I

  • How HVAC and plumbing systems work
  • How electricity flows through a building and the various levels of power
  • Work order systems and best practices for managing services calls
  • Property Tour: HVAC, domestic water, fire alarm, fire sprinkler, main electric room

Module 4: Building Operations II

  • Types and operations of fire alarm and sprinkler systems
  • Reactive vs. preventive vs. predictive maintenance of building facilities and systems
  • Elevator and escalator systems and operations
  • Roofing systems
  • Managing solid waste and recycling
  • Managing cleaning services and contracts
  • Property Tour: Elevators/escalators, roof systems, solid waste/recycling, janitorial inspection

Module 5: Putting It All Together

  • Successful approaches to pest management
  • Types of parking structures and parking management
  • Assuring secure and safe buildings
  • Understanding and managing landscaping tasks and snow removal
  • Learn about BOMA and meet BOMA leaders
  • Learning assessment group exercise
  • Property Tour: Parking, security, pest control, landscaping

New Module 6: Other Property Types

This new addition to the Foundations curriculum describes the major similarities and differences between managing office buildings and industrial, retail, mixed-use and medical office buildings. The 6th module is optional, and can alternatively be distributed as supplemental material.