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Skip Navigation LinksBOMA International > Get Involved > BOMA 360 Program > BOMA 360 Case Studies > CalSTRS and CBRE – Improving Service through BOMA 360

CalSTRS and CBRE – Improving Service through BOMA 360 

Atlanta Plaza

CB Richard Ellis has the distinction of managing the most BOMA 360 Performance Program® buildings among all real estate service providers, with 30 buildings achieving the BOMA 360 designation. A groundbreaking program developed by BOMA International, BOMA 360 evaluates six major areas of building operations and management and benchmarks a building’s performance against industry standards, helping owners confirm that their buildings are performing to the highest standards of operational excellence.

The California State Teachers’ Retirement System (CalSTRS) owns 12 buildings that have earned the BOMA 360 designation in their investment portfolio, which is managed by CBRE Investors. Cindi Langendoen, CBRE strategic account director for the CalSTRS portfolio, notes that the BOMA 360 designation is good news for CalSTRS to report back to its members. “CalSTRS delivers quarterly reports to its board, which is made up of teachers, and it’s important that they can show that their buildings are performing well,” says Langendoen. “BOMA 360 shows not only that their buildings are well-run but also that their building staffs are doing a great job.”

CalSTRS, CBRE and CBRE Investors got in the “green” game early and have been proponents of ENERGY STAR and sustainability for years. CalSTRS has plans to put another six buildings through BOMA 360 later this year, which Langendoen sees as an additional step to attaining the highest standards of excellence across the board.

“BOMA 360 touches on a lot that LEED does, but it goes farther by touching on all aspects of a building’s operations and management,” explains Langendoen. “It makes managers look at everything – security, risk management, building operations, community involvement, training, etc. This is what we as service providers are all about. It’s all about improving service.”

Learn more about the BOMA 360 Performance Program.

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