Introducing The
BOMA 360 Performance Program®
Recognizing Excellence in Building Operations and Management
More than 300 buildings have achieved the BOMA 360 designation. Is yours next? 
2012 FIRST QUARTER DEADLINE
Deadline for first quarter 2012 submissions is March 2, 2012.
Applications accepted daily. The designation is conferred quarterly.
“We monitor monthly energy use by BTUs per square foot. The BOMA 360 Performance Program has helped us reduce our building’s BTU’s to 47,000 BTUs – a decrease of roughly 20% compared to seven or eight years ago. The BOMA 360 tools and best practices are a yardstick that helps us measure how we’re doing and where the areas are for improvement.”
James Morrison
Property Manager
Robert A. Grant Federal building & US Courthouse
South Bend, Ind.
The top ten companies that have ten or more BOMA 360 designated
buildings in their portfolio:
| CB Richard Ellis (44) |
Transwestern (17) |
| Brookfield (29) |
Cushman & Wakefield (16) |
| Parmenter Realty (20) |
Granite Properties (15) |
| Piedmont (20 |
Hines (15) |
| LBA Realty (18) |
Crescent Real Estate (13) |
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Is your company on this list? Claim your place on this stage by achieving the BOMA 360 designation for your building. Best of all, the BOMA 360 Performance Program® provides a tool that you can use to demonstrate to owners, tenants, prospective tenants and all stakeholders that your building is managed to the highest standard of excellence.
BOMA 360 Performance Program
360 Updates
What is the BOMA 360 Performance Program?
BOMA 360 is a groundbreaking program that evaluates six major areas of building operations and management and benchmarks a building’s performance against industry standards. Applicants must achieve the required number of points to be recognized as a BOMA 360 Performance Building. Only occupied commercial office buildings and industrial buildings are eligible for the BOMA 360 Performance Program designation. Additionally, there are four prerequisites that must be met to apply for the designation. Applications for the BOMA 360 Performance Program may be submitted at any time during the year, with designations conferred quarterly. There is an application fee that is tiered based on the property’s total square footage. The designation requires renewal every 3 years. A nine-member, independent BOMA 360 Performance Program Council has been appointed to confer the designations, provide administrative oversight and to provide continuous review and updates to keep the program current with industry best practices and standards.
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Why BOMA launched this program?
BOMA’s market research showed that building owners and managers are always looking for ways to distinguish their properties in the marketplace and attract tenants. This desire is more apparent now more than ever as the commercial real estate sector faces today’s tough economy. The BOMA 360 Performance Program is designed to recognize outstanding achievement and provide a tool that can be used to market buildings as meeting and exceeding best practices and that it operates to the highest standards of excellence; helping to both keep existing tenants and attract new tenants. Other rating programs only focus on a specific area of operations, such as sustainability. The BOMA 360 Performance Program takes a 360 degree evaluation of all major areas of a property’s operations and management practices.
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What are the benefits of being a BOMA 360 Performance Building?
Buildings achieving the BOMA 360 Performance designation will receive a plaque to display on their building, be recognized in a directory of BOMA 360 Performance Buildings on the BOMA International website and through press releases and other announcements, and may use the BOMA 360 Performance Program logo on their letterhead, business cards, marketing and other collateral materials.
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How do I apply?
Click here to enter the BOMA 360 Performance Program application site. There you will find all of the information, instructions and the online application for submitting your building.
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Questions?
If you have any questions about the BOMA 360 Performance Program, please send an e-mail to BOMA360@boma.org.
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360 Updates
BOMA 360 Ambassadors Program Launched
BOMA will recognize 360 Ambassadors on its website and will designate honor roll status to any vendor or supplier that successfully encourages a building owner or manager to apply to the BOMA 360 Performance Program. Ambassadors will also be able to share case studies, tips, guidelines and templates on the BOMA 360 website. Other incentives BOMA offers its 360 Ambassadors include:
- A special BOMA 360 Ambassador logo for use on the vendor’s website, business cards, marketing materials
- Announcement of the company’s support in BOMA’s e-News, press releases and other materials and at BOMA national events
- Recognition throughout the BOMA national and local network
Read the full article - BOMA 360 Ambassadors Program Launched in Sustainable Facility.
New Findings Demonstrate How BOMA 360 Performance Buildings Operate at Highest Standards, Boost Tenant Retention
According to a recent study conducted by Kingsley Associates, buildings that achieve the BOMA 360 Performance Program® designation have higher tenant satisfaction scores in 47 out of 50 categories relating to tenant relations compared to commercial office buildings without the BOMA 360 designation.
"In this competitive marketplace, commercial property professionals need to find ways to differentiate their assets, and the findings of this study provide further evidence that BOMA 360 buildings are operated and managed to the highest standards of excellence in the industry," said BOMA International Chair Ray H. Mackey, Jr., RPA, CPM, CCIM, partner and chief operating officer, Stream Realty Partners, L.P.
Kingsley Associates, the real estate industry’s leading provider of research and consulting services, surveyed more than 1,700 tenants at 62 BOMA 360 buildings in major markets across the U.S. The tenants surveyed rated their buildings in areas including property management, security, maintenance and green initiatives, among other criteria.
The survey found that, when it comes to tenant satisfaction, BOMA 360 buildings consistently outperformed a comparable set of commercial office buildings that have not achieved the 360 designation. In fact, the BOMA 360 buildings scored significantly higher across various rating areas. Some other key highlights:
- 91 percent of tenants in BOMA 360 buildings reported "good" or "excellent" overall satisfaction, versus 88 percent of tenants in comparable buildings;
- 73 percent of tenants in BOMA 360 buildings are satisfied with the value they receive for the amount paid, versus 66 percent of tenants in similar buildings; and
- 90 percent of tenants in BOMA 360 buildings are happy with office security policies and procedures, versus 84 percent of tenants in other buildings.
"Our tenant surveys reveal that BOMA 360 buildings rank higher than comparable buildings in their class," said Phil Mobley, a vice president in Kingsley Associates’ Atlanta office. "Despite a recovering real estate market, owners and managers of BOMA 360 Performance buildings have been able to deliver significantly better tenant service than their peers."
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BOMA 360 Survey Shows Operational Savings and other Key Benefits
The BOMA 360 Performance Program® is helping property professionals differentiate their buildings in the marketplace by focusing on best practices in all major areas of building operations and management.
Even though the BOMA 360 Performance Program is less than two years old, a recent survey of BOMA 360 designees* shows that the program has already brought significant results and recognition to designees. According to the survey, designees are already reporting that they have…
- established new operational policies and procedures (32%);
- achieved documented operational savings and efficiencies (28%);
- are attracting or competing for new tenants (20%);
- and more than two thirds report earning recognition from owners, tenants and other members of the management team.
*The survey was sent to designees who have held the BOMA 360 designation for a year or longer.
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NEW! Waiver of Requirements for TOBY Regional Winners
The BOMA 360 Council voted in June 2010 to change the BOMA 360 program criteria to recognize all TOBY winners at the regional level, beginning with the 2010 winners, as having achieved the minimum required points in as many as four of the six sections of the BOMA 360 application. They also approved a $300 discount off the BOMA 360 application fees for all regional TOBY winners, beginning with the 2010 winners, (based on new fee schedule in effect 7/1/2010).
Portfolio category winners will receive credit for Sections 3, 4, 5 and 6 – Training and Education, Energy, Environmental/Sustainability, and Tenant Relations/Community Involvement, respectively. Earth category winners will receive credit for Sections 3, 4 and 5 in the BOMA 360 application.
You will still be required to demonstrate fulfillment of the BOMA 360 prerequisites and complete the remaining sections of the BOMA 360 application. Upon renewal of your BOMA 360 designation after three years, you will be required to re-submit your application (this time completing it in full) and pay the full application fees in effect at the time of renewal, just like all other BOMA 360 designees.
When you start your application, you will be prompted to identify yourself as either a 2010 TOBY portfolio or earth category winner to initiate the fee reduction and the section waivers. 2010 TOBY regional winners have until June 1 2011 to claim this waiver and fee discount. Future TOBY regional winners will have until June 1 of the year following the year they are a TOBY regional winner to claim this waiver and fee discount.
Questions? E-mail boma360@boma.org.
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EER® Participation Requirement has Changed
Participation in BOMA’s annual Experience Exchange Report (EER®) survey is required for all BOMA 360 applicants and designees. The BOMA 360 Council recently approved a change to this requirement that will enable applicants who miss the survey deadline to apply for “provisional” BOMA 360 status or to claim participation in the IREM office survey in lieu of the EER survey.
The EER survey is open January 15-April 1 (approx.) each year. If you miss the survey deadline, you can still apply for the BOMA 360 designation. Simply indicate on the application in the EER prerequisite section that you are applying for provisional approval, then complete and submit the rest of the application. BOMA will review your application but will delay conferring the BOMA 360 designation until you complete the next EER survey. This will ensure that confirmation of your designation will not be delayed once you complete the next EER survey. The bulk of the work will already be done, and you’ll be able to take advantage of application fees and other special offers available at that time.
Or, if you participated in IREM’s most recent office survey, you can claim that in lieu of the EER survey. Simply check the appropriate box in the EER prerequisite section of the application and upload a confirmation or receipt from IREM. Your application will be reviewed and the 360 designation confirmed without any delay. Please note: IREM survey participation will only be accepted for the initial application. Participation in the EER survey is required every year thereafter to maintain the BOMA 360 designation.
www.bomaeer.com for more information on BOMA’s Experience Exchange Report.
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Legal Notices
The BOMA 360 Performance Program of the Building Owners and Managers Association (BOMA) International designates commercial buildings that satisfy criteria in certain areas of operations and management. The purpose of the designation is to promote standards of operational and management excellence in commercial properties, and to provide a valid and objective evaluation of these properties as a service to the public, namely tenants, and the industry. BOMA is a nonprofit corporation incorporated in the State of Illinois, with headquarters in Washington, DC, and which is also tax exempt under Section 501(c)(6) of the Internal Revenue Code. BOMA undertakes its activities in accordance with its nonprofit and tax exempt status and all applicable laws. The BOMA 360 Performance Program determinations are based on self-assessment information provided by applicant facilities and buildings. While there is no substantive review to verify the accuracy of all applications, BOMA reviews the applications for completeness and a certain percentage on a random basis are subject to further investigation.
Therefore, BOMA makes no representations or warranties, express or implied, about the accuracy of any information provided or implied, and does not guarantee, warrant, or endorse the office or other space, functionality, safety, products, or services of any facility, building, firm, or person. Designation by BOMA indicates that a building has met the specific requirements of the designation process, but is not a guarantee of any aspect of a particular facility or building. BOMA does not assume any duty to the public with respect to any facility or building. Reliance on the designation with respect to any facility or building should be undertaken only after an independent review of all relevant factors by the tenant or any other person, firm, or organization. BOMA SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE, INJURY, CLAIM, OR OTHERWISE, WHETHER AN ACTION IN CONTRACT OR TORT AND SHALL FURTHER NOT BE LIABLE FOR ANY LOST PROFITS, OR DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION ATTORNEYS’ FEES AND EXPENSES).
The names and marks BUILDING OWNERS AND MANAGERS ASSOCIATION INTERNATIONAL, BOMA, and 360 PERFORMANCE are the proprietary intellectual property of BOMA and may not be used in any manner without prior written authorization from BOMA.
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