Q: |
How
do I log in?
|
A: |
Log
in to the BOMA mail server and citrix server works the same
way as when in the office. Enter your user name and password
to connect. |
Q: |
Why
doesn't my password work?
|
A: |
Passwords
are case sensitive. Be sure you ares entering
it exactly the way you enter it when in the
office. |
Q: |
My
password has expired. Now what?
|
A: |
You
can change your password through Citrix. When logging
in to the Citrix server you will be prompted to change your
password. Remember that passwords must be at least five
characters long and must never have been used by you before. |
Q: |
I
need a file on my computer at the office. Is there
any way to retrieve it?
|
A: |
Yes. If
your office computer is turned on then you can contact anyone
on the IT Staff for assistance in accessing the file. To
speed the search process, please provide as much info as possible
regarding the location of the file. |
Q: |
Can
I send attachments in email?
|
A: |
Yes. Click
the "Attachments" tab in the new message window to
attach a file. The same restrictions apply at home as
at the office (no .exe, .bat, .pif etc). |
